Privacy Policy

Dear user ("you"), in order to facilitate your use of the "My Chinese Name" app ("this app"), this app will collect, use, store, and provide your personal information externally in accordance with the provisions of this Privacy Policy ("this policy"). This policy applies to your access and use of this app in any manner.

Please read this policy carefully and make sure you understand our rules for handling your personal information. If you have any questions, you can contact the official email of this app at cuizhen92@gmail.com. If you click "Agree" and confirm submission, use this app, or continue to use this app after we update this policy (we will notify you of updates in a timely manner), it is deemed that you agree to the content of this policy (including updated versions) and agree that we collect, use, store, and provide your personal information externally in accordance with this policy.

You can read the corresponding sections according to the following index to further understand the specific provisions of our privacy policy:

I. How We Collect and Use Your Personal Information

(1) Information Collection

To ensure the security of your use of this app and improve your experience, we will collect, use, and store the following information related to you. If you do not provide relevant information, you will not be able to enjoy the corresponding services we provide:

  1. When you register for this app, you need to enter your name, gender, and year of birth. We only use this information to generate a suitable Chinese name and will not use it for other purposes or store it.
  2. If we use your personal information beyond the purposes stated at the time of collection and the directly or reasonably related scope, we will inform you again and obtain your explicit consent before using your personal information.

(2) Information Usage

  1. During the period we provide you with government convenience services, you authorize us to continuously collect your information. Under the premise of complying with relevant laws and regulations, we may use the collected information for the following purposes:

    1. Service optimization and development. For example, we will optimize our services based on information generated when the app system responds to your needs, but this information will not contain any of your personally identifiable information.
    2. To protect the personal and property safety of you, other users, or the public from harm, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, cyberattacks, network intrusions, and other security risks, and more accurately identify violations of laws, regulations, or relevant agreements and rules of this app, we may use your account information, integrate device information, relevant network logs, and information shared by government agencies or partners to determine account risks, perform identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law. For example, we will use your information for identity verification, security prevention, complaint handling, dispute coordination, fraud monitoring, etc. When you use security features or similar services, we will detect malicious programs or viruses or identify fraudulent information for you.

  2. After collecting your personal information, we will use technical means to de-identify, encrypt, or anonymize your information. Through such de-identified, encrypted, or anonymized information, it will not be possible to identify your specific identity.

  3. Other uses authorized by you and required by laws, regulations, and regulatory requirements.

According to relevant laws, regulations, regulatory requirements, and national standards, in the following circumstances, we may collect and use your relevant personal information without obtaining your authorized consent:

  1. Directly related to national security or national defense security;
  2. Directly related to public safety, public health, or major public interests;
  3. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
  4. For the purpose of safeguarding your or other individuals' major legitimate rights and interests such as life and property, but it is difficult to obtain your consent;
  5. The personal information collected is disclosed to the public by yourself;
  6. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure, etc.;
  7. Necessary for signing and performing contracts at your request;
  8. Necessary for maintaining the safe and stable operation of the products or services we provide, such as discovering and handling faults, fraud, or misuse of products or services;
  9. Other obligations related to laws, regulations, regulatory requirements, and industry authorities.

II. How We Share, Transfer, and Publicly Disclose Your Personal Information

(1) Sharing

We will not share your personal information with companies, organizations, and individuals outside of us, except in the following cases:

  1. Sharing with explicit consent: With your explicit consent, we will share your user information with other parties;
  2. Sharing under statutory circumstances: We may share your personal information externally as required by laws, regulations, regulatory requirements, dispute resolution needs, or as required by administrative or judicial authorities;
  3. To facilitate service processing or assist in resolving disputes, in some cases, only by sharing your user information can we facilitate processing or handle disputes between you and others;
  4. Sharing with third-party service providers cooperating with us: To facilitate our provision of services to you, your personal information may be shared between us and third-party service providers cooperating with us. We will only share your name, ID type, ID number, device information, and other personal information necessary for using the products or services of third-party service providers. If we share other personal information beyond the above necessary personal information, or if third-party service providers change the purpose of use and processing of personal information, we will obtain your explicit consent again;
  5. We may provide part of your account information to mobile device or SMS vendors to send messages or service notifications to your mobile device in a timely manner.

(2) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following cases:

  1. Obtaining your consent in advance;
  2. Providing as required by applicable laws, regulations, legal procedures, or mandatory administrative or judicial requirements.

(3) Public Disclosure

We will only publicly disclose your personal information in the following circumstances:

  1. With your explicit consent or based on your active choice, we may publicly disclose your personal information;
  2. If we determine that you have violated laws, regulations, or seriously violated our relevant agreements and rules, or to protect our or the public's personal and property safety from harm, we may publicly disclose your personal information in accordance with laws and regulations, comply with court judgments, rulings, or other legal procedures, comply with relevant government agencies or other competent authorities' requirements, or our relevant agreements and rules, including relevant violations and measures we have taken against you;
  3. According to national policy arrangements or legal provisions, we and relevant government agencies may conduct organizational restructuring, asset allocation, transfer, or similar transactions, and your information may be transferred as part of it. We will comply with relevant laws and regulations, notify you before the transfer, ensure the confidentiality of information during the transfer, and continue to fulfill corresponding responsibilities and obligations after the change.

In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorized consent:

  1. Related to national security or national defense security;
  2. Related to public safety, public health, or major public interests;
  3. Related to criminal investigation, prosecution, trial, and execution of judgments;
  4. For the purpose of safeguarding your or other individuals' major legitimate rights and interests such as life and property, but it is difficult to obtain your consent;
  5. Personal information you disclose to the public yourself;
  6. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure, etc.;
  7. Other circumstances related to our fulfillment of obligations stipulated by laws, regulations, regulatory requirements, and industry authorities.

III. How We Store Your Personal Information

Personal information collected and generated within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. We will only retain your personal information for the period necessary for the purposes described in this policy and within the time limits required by laws, regulations, and regulatory requirements. After the retention period is exceeded, we will anonymize the collected information.

During your use of this app's services, we will continue to retain your personal information. After you cancel your app account, we will only retain your personal information within the period required by laws, regulations, and regulatory requirements, and for the period necessary to achieve the purposes stated in this policy. After the above retention period is exceeded, we will delete or anonymize your personal information.

IV. How You Manage Your Personal Information

(1) Viewing and Modifying Your Personal Information

  1. You can modify your user information by yourself during use;
  2. You can view the latest version of this app's user privacy policy in the "Privacy Policy";
  3. Correction or supplementation of your personal information: When you find that the personal information processed by this app about you is incorrect, you have the right to request this app to correct or supplement it.

You can withdraw all privacy authorizations by canceling your account, deleting all user information in the app, or uninstalling this app. We will no longer collect, use, or provide externally any personal information related to that account. However, information you provided or generated during your use of our services will still be anonymized and retained as required by regulatory requirements, and competent authorities will still have the right to inquire during the legally required retention period.

You can also change the scope of your authorization for us to continue collecting personal information or revoke your authorization by modifying privacy settings in your mobile operating system.

After you withdraw your consent or authorization, we will not be able to continue providing you with the convenience services corresponding to the withdrawn consent or authorization. However, your decision to withdraw consent or authorization will not affect the previous processing of your personal information based on your authorization.

(3) Account Cancellation Management

You can cancel your account in "Personal Center - Settings - Account Cancellation". Before you cancel your account, we will verify your personal identity, security status, device information, etc., regarding the cancellation process and content. You acknowledge and understand that account cancellation is irreversible. After you cancel your account, we will stop providing you with services and delete your personal information as required, except as otherwise provided by laws and regulations.

(4) Access, Modification, Deletion, and Account Cancellation

When accessing, modifying, deleting, or canceling account-related information, we may require you to verify your identity and review the legitimacy to ensure account security. Please understand that due to technical limitations and legal requirements, some of your requests may not be fulfilled. For legitimate reasons such as legal requirements and information security, some of your information may not be accessible, modifiable, or deletable.

(5) Responding to Your Requests

For security, you may need to provide a written request or otherwise prove your identity. We may first require you to verify your identity before processing your request. Please understand that for certain unreasonable, repetitive, technically demanding, risky to others' legitimate rights and interests, or highly impractical requests, we may refuse them.

Despite the above, as required by laws and regulations, we may not be able to respond to your request in the following circumstances:

  1. Related to national security or national defense security;
  2. Related to public safety, public health, or major public interests;
  3. Related to criminal investigation, prosecution, trial, and execution of judgments;
  4. There is sufficient evidence that you have subjective malice or abuse of rights;
  5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
  6. Involving trade secrets;
  7. To fulfill anti-money laundering and sanctions regulations.

V. How We Protect Your Personal Information

We strive to provide security for users' personal information to prevent loss, misuse, unauthorized access, or public disclosure.

  1. To ensure your information security, we will use industry-standard security protection measures in accordance with legal and regulatory requirements and current technical levels to protect the personal information you provide, and take physical, technical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, and alteration, and do our best to prevent data from unauthorized access, public disclosure, use, modification, damage, or loss. Currently, we have passed the national information security level protection (Level 3) assessment and filing.
  2. In accordance with laws and regulations, we will store your personal information collected and generated during domestic operations within the territory of the People's Republic of China. Currently, we will not transfer the above information overseas.
  3. We have established specialized management systems, processes, and organizations to ensure information security, strictly limit the personnel who can access information, require them to comply with confidentiality obligations, and conduct audits.
  4. If all or part of the convenience services we provide are discontinued, we will notify you through message notifications, pop-ups, etc., and stop collecting your personal information for related services to protect your personal information security. If all or part of the convenience services cannot be used due to technical failures, cyberattacks, natural disasters and accidents, or human factors, we will take emergency response and recovery measures to deal with them and restore services as soon as possible.
  5. The Internet environment is not 100% secure. We will do our best to ensure the security of your personal information. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, destruction, or other personal information leakage security incidents, we will initiate emergency plans to prevent the expansion of security incidents and notify you of relevant situations through message notifications, etc. At the same time, we will report the handling of personal information security incidents as required by regulatory authorities.
  6. When you use this app's services, we will identify your identity through your mobile phone number, name, ID number, or other identity verification information. Please keep the above information properly, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and related personal information to others. Once you disclose the above information, your account information may be leaked, and your personal rights and interests such as fund security may be damaged.
  7. We will take all reasonable and feasible measures to ensure that we do not collect personal information unrelated to the business you handle.

VI. How We Protect Minors' Information

  1. We expect parents or guardians to guide minors in using our services. We will protect the confidentiality and security of minors' information in accordance with relevant national laws and regulations.
  2. If you are a minor, please ask your parents or guardians to read this policy carefully and use our services or provide us with information only after obtaining their consent. If your guardian does not agree with your use of our services or provision of information in accordance with this policy, please immediately stop using our services and notify us in time so that we can take corresponding measures.
  3. For the collection of minors' personal information with the consent of parents or legal guardians, we will only use or publicly disclose this information when permitted by law, with explicit consent from parents or legal guardians, or when necessary to protect minors. If parents or guardians find that we have collected minors' personal information without their consent, please contact us through the customer service hotline, and we will try to delete the relevant data as soon as possible.
  4. The real-name authentication information of minors is managed by the real-name authentication management agency. Based on the risk control considerations of the management agency, minors' real-name authentication may not be approved. In this case, we will not be able to provide corresponding services.

VII. How This Policy Is Updated

To provide you with better services, we and related services will update and change from time to time. We will revise this privacy policy as appropriate. These revisions constitute part of this privacy policy and have the same effect as this privacy policy. Without your explicit consent, we will not reduce the rights you enjoy under the currently effective privacy agreement.

When relevant laws and regulations change or our services change, if we need to make changes to this policy, we will ask you to confirm again through a pop-up prompt on the homepage before the revision takes effect. After confirmation, it will take effect and replace the previous relevant content. If you do not agree with the new changes, please contact us in time or immediately stop using the services stipulated in this policy. If you choose to continue using the relevant services, you are deemed to fully agree to and accept the new changes. If objective circumstances and business policies change and we need to interrupt or stop related services, we will notify you in time. Please understand and agree to this.

VIII. How We Send Information to You

We may send you service-related announcements when necessary (for example, when a certain service is suspended due to system maintenance). You may not be able to cancel these service-related, non-promotional announcements.

IX. How to Contact Us

If you have any questions about this policy or have any related complaints or comments, please contact our customer service (customer service email: cuizhen92@gmail.com) or provide feedback in "Personal Center - Feedback". We will process your request as soon as possible and reply as soon as possible.

X. Others

  1. The establishment, effectiveness, performance, interpretation, and dispute resolution of this policy are governed by the laws of the People's Republic of China. Where the law is not expressly provided, domestic common practices may apply.
  2. If any part of this policy is invalid or unenforceable for any reason, it does not affect the validity of other parts of this policy.
  3. Matters not covered in this policy shall be handled in accordance with laws and regulations, our relevant business rules, and domestic common practices.

The developer of this app reserves the final interpretation right of this policy.